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Chronicles from a Caribbean Cubicle


The Difference an Engaged Employee Makes

In a recent Trinidad Newsday article, a colleague of mine, Kwame Charles, makes the following observations:
Research findings:

The SHRM article highlights several research findings on employee engagement that demonstrate its link to competitiveness. Some of these findings are as follows:
  • Highly engaged employees perform 20% better than disengaged employees and are 87% less likely to leave their organisation.
  • Engaged employees work harder, are more loyal and are more likely to “go the extra mile” than disengagement employees.
  • Engaged employees have been found to be five times less likely to have a safety incident and seven times less likely to have a lost-time accident than disengaged employees. In one study, the average cost of a safety accident for engaged employees was US$63, while the average cost for disengaged employees was US$392. This company was able to save over a million US dollars by increasing employee engagement.
Interesting, especially given my estimate that some 60-80% of Caribbean employees are disengaged.



  • Today we hear a lot about engagement and disengagement. How do they differ from motivation and de-motivation?

    Engagement is the new motivation, I think.

    Do managers know how to engage employees? Do managers have the required leadership capabilities?



    By Blogger Terrence Seamon, at 6/27/2007  

  • Kwame was one of my lecturers at UWI. He was by far the best.

    Welcome back. Glad to have you blogging again. By the way, I've relocated my blog to www.caribbeanprblog.com.

    By Blogger Karel Mc Intosh, at 6/29/2007  

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